Search and Social Media »

Insight Blog looks at online developments; the internet, search engines and user behaviour.



Guest Post: Please Rob IT, Social Media and IT theft

Guest Post: Please Rob IT, Social Media and IT theft

Mark Exley April 26, 2012 0

Last year, Credit Sesame asked 50 ex-burglars how they identified properties to break into. Shockingly, 78 percent said they check Facebook, Twitter, and Foursquare. Social networks and micro-blogging sites can be fantastic tools for networking,

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Six pillars of successful SM customer service

Six pillars of successful SM customer service

jschofield2011 January 30, 2012 0

There is no quick or easy fix when it comes to the proper, effective use of social media, say SM-based customer service platform Conversocial. Given time, good management, and thorough training however, the potential

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What’s the next big noise in Social Networking?

What’s the next big noise in Social Networking?

lclarke February 16, 2011 0

"What’s likely to be the next big noise in Social Networking?" We asked industry experts for their predictions

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What next for Social Networking?

What next for Social Networking?

Jon Smith January 4, 2011 0

What’s likely to be the next big noise in Social Networking? Four industry experts give us their predictions for social networking in

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Ten Twitter tips to promote your business

Ten Twitter tips to promote your business

Matthew Stibbe September 10, 2010 1

Twitter is a popular online service that lets you share information and updates with other readers. (Check out our Beginner’s guide to Twitter for more information.) Here are some tips that will help you

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Social Climber…iQ talks to IBM Social Media Editor

Social Climber…iQ talks to IBM Social Media Editor

lclarke August 19, 2010 0

Along with most of the rest of the world, we reckon Social Media is pretty big news right now. You might have noticed. The whole thing has got technology’s “old guard” rather on the

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Social Media – Revolution or Just Spin?

Social Media – Revolution or Just Spin?

lclarke June 30, 2010 3

Facebook. Twitter. Bebo. MySpace. Linked-In… an increasingly familiar and lengthy roll call. But of what exactly? Are these enormously popular sites simply handy (if limited) tools for staying in touch with family, friends, and colleagues?

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Diaspora – A Facebook Killer?

Diaspora – A Facebook Killer?

dmoore1 May 13, 2010 0

Facebook is fast approaching 500 million users now. All sharing what they had for dinner, pictures of their reflections and the fact that they have just bought a pig in Farmville.This is all exciting

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The Changing Face of the Web

The Changing Face of the Web

dmoore1 March 17, 2010 0

The first 10 years of the web were dedicated to building an information distribution mechanism. Now it is firmly in its second stage whereby it is event-based and relies on persistent and perpetual interaction

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The Future of Social Media

The Future of Social Media

lclarke March 15, 2010 0

In the future, the proliferation of social media (will continue) to be a major driving force in the evolution of the web, with the rise in popularity of blogs and social networks changing the

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